Fee, Payment & Refund Policy

Effective Date: 17 June 2026

Applicable to: All students (ages 3-8), parents/guardians, staff, and visitors of Ultra

1. Purpose

This Policy explains how fees are charged, paid, and refunded at Ultra (“the School”). It should be read together with the Terms & Conditions.

2. Fee Components

• Registration Fee: One-time, non-refundable, payable at the time of submitting the admission form.
• Admission/Confirmation Fee: One-time fee payable on confirmation of a seat; partially refundable only if withdrawal occurs before the term starts, per Section 5.
• Tuition Fee: Payable termly/annually as per the fee schedule shared at admission.
• Other Charges: Transport, uniform, learning materials, and activity charges, billed separately as applicable.

3. Payment Terms

1. Fee due dates and accepted payment modes (bank transfer, UPI, cheque, payment portal) are communicated at the start of each term/year.
2. A grace period of [7] days is allowed after the due date before a late fee of [amount/percentage] applies.
3. Continued non-payment beyond [30] days from the due date, despite reminders, may result in suspension of School services for the child until dues are cleared, as also stated in the Terms & Conditions.
4. Fees, once paid, are adjusted against the relevant term and are not transferable to another child or sibling without written School approval.

4. Annual Fee Revision

The School may revise fees annually, with at least [60] days' written notice to Parents before the start of the academic year to which the revision applies.

5. Withdrawal & Refund

1. Registration Fee is non-refundable under all circumstances.
2. If withdrawal is communicated in writing before the academic term/session begins, the Admission/Confirmation Fee will be refunded after deducting a processing charge of [amount/percentage].
3. If withdrawal occurs after the term has begun, tuition fee already paid for that term is non-refundable; fees for future, not-yet-commenced terms (if pre-paid annually) will be refunded after deducting applicable processing charges.
4. Refunds, where applicable, are processed within [21] working days of receiving the written withdrawal request and return of School property (books, ID card, etc.).
5. No refund is due where enrollment is discontinued by the School for disciplinary reasons or non-payment, as per the Terms & Conditions.

6. Sibling / Other Discounts

Any discount (sibling discount, early-payment discount, scholarship) must be applied for in writing and is granted at the sole discretion of the School management; discounts are reviewed each academic year and are not automatically carried forward.

7. Fee Receipts

An official receipt is issued for every payment. Parents should retain receipts for tax and reimbursement purposes.

8. Disputes

Any billing dispute should be raised in writing with the School Accounts Office within 15 days of the disputed charge, and will be handled per the Grievance Redressal Policy.